FAQs

How was Motiza formed?

Please see ‘About Motiza’ page for details on the formation of Motiza.

What does Motiza mean?

Moti (Pearl) Za (Life) – it means we should value our life and its precious like a pearl – thus we should use healthy products for our face and body.

Where can I buy Motiza?

Motiza products are currently available on motiza.pk

Is there any discount or sale on Motiza products?

Please check our ‘Offers & Bundles’ for on-going discounts on products. Additionally, you should join our ‘Rewards club’ to add points through your purchases – this will add up and allow you to avail free goodies! Any other sales or discounts will be advertised on our social media pages – look out for our exclusive sales!

How long does it take to receive an order?

Deliveries take between 3-5 working days excluding political issues, certain weather conditions or bank holidays.

Can I return my parcel?

For health and safety reasons, we do not allow returns – we can only allow an exchange if and only the parcel is unused and unopened. For more information, please see ‘shipping and returns page’.

Are you going to ship worldwide?

We are currently online in Pakistan – we are going to expand to more countries in the near future. However, for bulk-buyers/ businesses – you can reach out to us on motiza.co or via email info@motiza.co .

I still haven’t received my parcel – what shall I do?

Sometimes it can take more than 3-5 working days – if your product is out of stock. However, if you think that the parcel has been lost by us – then please contact us info@motiza.co and we will provide the best service possible to keep you happy!

Which payment methods do you accept?

We offer pay by card online transactions and cash on delivery.

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By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

General Conditions

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Changes To Terms Of Service

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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